Terms of Service

Effective date: August 2, 2026

These Terms of Service (the “Terms”) are an agreement between Corkboard Software Inc. (“Corkboard”, “we”, “us”), an Ontario, Canada corporation, and the customer that creates a workspace or otherwise uses our Service (“Customer”, “you”). By creating an account, clicking to accept, or using the Service, you agree to these Terms. If you are accepting on behalf of a company, you confirm that you have authority to bind that company.

The “Service” means our websites, including corkboardhq.com, and our employee onboarding, document, training, and mentorship platform, including any mobile access and related features.

1. The Service and accounts

Corkboard is a business tool. You must be at least the age of majority in your jurisdiction to create a Customer account, and you may use the Service only for business purposes.

You are responsible for your workspace, including who you invite, the roles and visibility settings you configure, and all activity under your accounts. Keep credentials confidential and notify us promptly of any unauthorized use. “Team Members” are the individuals you invite to your workspace (for example, employees, contractors, and mentors); their use of the Service is governed by these Terms and your instructions.

2. Customer content

You retain all rights to the content you and your Team Members submit to the Service, including handbooks, policies, training materials, documents, media, quiz responses, and feedback (“Customer Content”). You grant us a limited, non-exclusive license to host, process, transmit, and display Customer Content solely to provide, secure, and improve the Service and as otherwise permitted by our Privacy Policy.

You are responsible for Customer Content, including having the rights to use it and ensuring it is lawful. We may remove content that violates these Terms or applicable law.

3. Your responsibilities as an employer

You acknowledge that Corkboard is a software platform, not a law firm, HR advisor, or professional employer organization. You are solely responsible for:

1. The content, legality, and enforceability of your employment documents, policies, and training materials, and their compliance with applicable employment, labour, privacy, and occupational health and safety laws in your jurisdictions.
2. Providing any notices to, and obtaining any consents from, your Team Members that applicable law requires, including consent to receive and sign documents electronically.
3. Where you employ workers under the age of majority, ensuring the employment is lawful and obtaining any required parental or guardian consent before inviting the minor to the Service.
4. Determining whether electronic signature is appropriate for a given document type in your jurisdiction.

4. Electronic signatures

The Service includes tools for electronic acknowledgment and signature of documents. Signatures captured through the Service include an audit trail (signer identity, timestamp, IP address, device information, and a cryptographic hash of the document). By using these tools, you and your signers consent to conduct these transactions electronically. Electronic signatures are legally effective in many circumstances under laws such as the Electronic Commerce Act, 2000 (Ontario) and the U.S. ESIGN Act, but suitability depends on document type and jurisdiction, and you are responsible for that determination.

5. Google Workspace and other integrations

If your administrator connects Google Workspace, you authorize Corkboard to access your Google Workspace tenant using the OAuth scopes granted, solely to provide account provisioning features (creating users, checking and assigning licenses, delivering initial credentials, and suspending accounts) at your direction. You are responsible for the fees Google charges for user licenses, for maintaining sufficient licenses, and for your compliance with Google’s terms. You can disconnect the integration at any time. Third-party services connected to Corkboard are governed by their own terms, and we are not responsible for third-party services.

6. AI features

Some features use artificial intelligence to generate draft content, such as converting an uploaded handbook into structured onboarding materials. AI output may contain errors or omissions and is provided as a draft for your review. You are responsible for reviewing, editing, and approving AI-generated content before publishing it to your workspace. We do not permit our AI providers to use your Customer Content to train their general-purpose models.

7. Fees and billing

Paid plans are billed in advance on a monthly or annual basis through our payment processor. Except where required by law, fees are non-refundable, and no refunds are provided for partial billing periods. Taxes are your responsibility and will be added where applicable. We may change pricing with at least 30 days’ notice, effective at your next renewal. If your payment fails, we may suspend the Service after notice and a reasonable opportunity to cure. Free plans and trials are provided as is and may be modified or discontinued.

8. Acceptable use

You will not, and will not permit anyone to: use the Service to violate law or the rights of others; upload malicious code or attempt to breach or probe our systems; access the Service to build a competing product; resell the Service without our written agreement; misuse the Google Workspace integration, including provisioning accounts for individuals who are not your genuine Team Members; use the Service to harass or discriminate; or interfere with other customers’ use of the Service.

9. Suspension and termination

You may cancel at any time, effective at the end of the current billing period. We may suspend or terminate your access for material breach of these Terms that remains uncured 14 days after notice, for non-payment, or immediately where necessary to protect the Service or comply with law. For 30 days following termination, we will make your Customer Content available for export in a reasonable format on request, after which we will delete it in accordance with our Privacy Policy.

10. Intellectual property

We retain all rights in the Service, including software, design, and documentation. You receive a limited, non-exclusive, non-transferable right to use the Service during your subscription. If you give us feedback, we may use it without restriction or obligation.

11. Confidentiality

Each party will protect the other’s non-public information with reasonable care and use it only as needed to perform under these Terms. This does not apply to information that is public, independently developed, or lawfully received from a third party.

12. Disclaimers

The Service is provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that content generated or stored in the Service will meet your legal requirements. Nothing in the Service constitutes legal, tax, or HR advice.

13. Limitation of liability

To the maximum extent permitted by law: (a) neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, even if advised of the possibility; and (b) each party’s total aggregate liability arising out of or relating to these Terms will not exceed the amounts paid by the Customer to Corkboard in the 12 months before the event giving rise to the claim. These limits do not apply to your payment obligations, your breach of Section 8, or either party’s fraud or wilful misconduct. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

14. Indemnity

You will defend and indemnify Corkboard against third-party claims arising from your Customer Content, your employment practices and decisions, your breach of Section 3, or your unlawful use of the Service. We will defend and indemnify you against third-party claims that the Service, as provided by us and used as permitted, infringes a third party’s intellectual property rights, provided you promptly notify us and allow us to control the defence.

15. Governing law and disputes

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict of laws rules. The parties submit to the exclusive jurisdiction of the courts located in Toronto, Ontario. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

16. Changes to these Terms

We may update these Terms from time to time. We will post the updated version at corkboardhq.com/terms and, for material changes, notify you by email or in-product notice at least 30 days before they take effect. Continued use of the Service after the effective date constitutes acceptance.

17. General

These Terms, together with the Privacy Policy and any order or plan details, are the entire agreement between the parties regarding the Service. If any provision is unenforceable, the remainder stays in effect. Neither party may assign these Terms without the other’s consent, except to an affiliate or in connection with a merger, acquisition, or sale of substantially all assets. Neither party is liable for delay or failure caused by events beyond its reasonable control. Notices to us should be sent to support@corkboardhq.com.

18. Contact

Corkboard Software Inc. Ontario, Canada support@corkboardhq.com